Contact Us

Customers and Business Associates seeking to contact Nova Diabetes Care and Nova Biomedical may reach us by phone, email and standard mail. All correspondence and inquiries are kept in agreement with our privacy policy.

Customer Assistance

For product ordering and customer service assistance please reach us by phone at: 1-800-681-7390.

To replace test strip vials impacted by the Nova Max glucose test strip recall, fill out the form below.

*Type of Meter:
Nova Max   Nova Max Plus   Nova Max Link
BD Logic     Paradigm Link

Enter Quantity for each lot in your possession.

USA Test Strips

Canada Test Strips

Canada Meter Kits

USA Meter Kits

Nova Diabetes Care Corporate Headquarters

To reach our corporate headquarters by standard mail, please address your correspondence to:

Nova Diabetes Care, Inc.
39 Manning Road
Billerica, MA 01821-3925 U.S.A


Nova Biomedical

Click here for directions to our Corporate Headquarters and various locations.

For inquires directed specifically to Nova Biomedical, visit us on the web at